It's vital that consumers are adequately protected
We welcome the opportunity to respond to this consultation. We are the largest specialist debt advice charity operating across the UK. In 2016 we were contacted by almost 600,000 people seeking debt advice, one every 53 seconds.
A summary of our response
In our response we:
1. agree debt advice should be covered by the FSCS
2. agree free firms should not pay into a funding class for this
3. agree that negligent advice shouldn’t be covered at the moment, but argue the FCA might want to look more closely at this in future.